Digital health platform
Background
A German-based digital health provider offers a telemedicine platform that connects patients with over 200 doctors and therapists across specialized care, psychiatry, addiction and general medicine.
Challenge
- Multi-specialty, multi-language scaling
- Strict GDPR and medical confidentiality requirements
- Need for 24/7/365 platform uptime
- Support for clinician, interpreter and patient workflows
- Rapid delivery of new digital health features
Solution
SPG designed and developed a secure, scalable telemedicine platform.
- Cloud-native backend with modular microservices
- React-based patient and clinician interfaces
- Encrypted WebRTC video consultation layer
- APIs for scheduling, billing, multilingual workflows
- CI/CD pipelines with automated testing and monitoring
Implementation
- Workflow discovery with clinicians and interpreters
- Kubernetes-based microservice deployment
- Integration of scheduling, video gateway, interpreter routing
- Incremental rollouts: general medicine → psychiatry → addiction → multilingual
- Monitoring dashboards and incident response workflows
Results
- Faster access to care for patients
- Higher utilization of specialist services
- Improved clinician efficiency
- Strong compliance posture
- Scalable platform ready for new service expansions
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